Privacy Policy
Last updated: August 2026
Your face photos are never stored
When you run a scan, your photo is resized in your browser and sent to our server, which forwards it to our analysis provider (Claude, via OpenRouter) to generate your results. We do not save the image to disk or any database. Once the analysis returns, the photo is discarded — only the resulting scores and text suggestions are kept.
What we store
- Your analysis results (category scores, observations, suggestions) and the date.
- If you create an account: your email address and subscription status.
- A randomly generated session identifier (cookie) so anonymous single-scan results stay tied to your browser.
No biometric profiles
We do not build or retain a biometric template, face embedding, or any data that could re-identify you from your face. We extract no measurements that persist beyond the words and numbers in your result.
Analytics — and what we deliberately do not do
We use Umami, a privacy-friendly analytics tool we host ourselves at analytics.shovelware.ai. It records page views, the page you arrived from, your country, and your browser and device type. It does not set advertising cookies, does not fingerprint you, and does not share anything with a third-party ad network. We also count a handful of anonymous product events — that a scan was started, that a scan finished, that the paywall was shown — so we can tell which steps people get stuck on. None of these carry your photo, your scores, or your email address.
We do not record your session. Umami offers a session-replay feature that plays back what a visitor saw and did on screen. We have switched it off for mirrorscore and we do not load the recorder, because the pages that would matter show your own photograph and your own results. Nothing on this site is video-recorded or screen-recorded.
If your browser sends a Do Not Track signal, our analytics honours it and records nothing at all.
Payments
Payments are processed by Stripe. We never see or store your card details.
Sharing
A scan only generates a public share page if you choose to share its link. Share pages show your scores and summary, never your photo or personal information.
Your choices
You can request deletion of your account and stored results at any time by emailing hello@mirrorscore.shovelware.ai.